There’s no place like home.
SC Galaxy Care - Compassionate Home Care & Complex Care in South East London
We provide reliable, person-centred care and support built around your needs, routines and preferences, helping you or your loved one live safely, comfortably and with dignity at home.
Our Home Care Services
Need help choosing the right support?
Call 0203 581 9880
Flexible, compassionate support for adults, children and families across South East London and surrounding areas.
Why choose SC Galaxy Care?
Personalised care plans built around each person’s needs and routines
Carefully recruited, checked and trained carers
Support for adults, children and people with complex needs
Clear communication with families and professionals
Digital care planning and regular reviews
Flexible support across South East London and surrounding areas
How care starts
Initial conversation
We listen to what support is needed and answer any questions.
Assessment
We complete a care assessment and identify needs, risks, preferences and routines.
Care planning
We agree the right support and create a personalised care plan.
Care begins
We introduce the care team and review how things are going.
There’s no place like home.
Safe, well-managed care
Our carers are recruited carefully, background checked and trained before supporting clients. We provide supervision, spot checks, care reviews and ongoing training to help maintain safe, reliable and person-centred care.
Trusted by families across South East London
Flexible, compassionate support for adults, children and families.
angie pandya13 March 2025Trustindex verifies that the original source of the review is Google. If I could give more stars I would. Galaxy care looked after my friend (I had POA for health) I was fortunate to secure CHC funding because of his complex needs. Galaxy listened to me I felt heard for once as so often we are not heard when care is needed. Galaxy went above and beyond to make sure all the lovely carers were trained to the highest of standards. My friend was looked after until the very end in the most respectful and professional manner Not only that the support that I personally received from the carers was amazing, I honestly cannot put into words how grateful I am if you are looking for an outstanding care agency who actually became like family to me I recommend that you employ the services of Galaxy care. They are literally the best. Thank you so much for everything. cabudi Maki4 February 2025Trustindex verifies that the original source of the review is Google. SC Galaxy Care has been providing care for my dad, and overall, we’ve been quite pleased with the service. The staff are friendly, professional, and take the time to understand my dad’s individual needs. They are always responsive to any concerns we raise and seem genuinely committed to ensuring he is well cared for. The carers are respectful, attentive, and often go above and beyond to make sure he feels comfortable and supported. We appreciate always the personalised approach they take, and it’s clear they genuinely care about the people they support. Overall, I would recommend SC Galaxy Care to others looking for reliable and compassionate care for a loved one. Thank you for taking care of my dad ❤️❤️ Amineta Amineta28 January 2025Trustindex verifies that the original source of the review is Google. Excellent team, excellent care workers overall a rate five star to everything to galaxy trash karma2 December 2023Trustindex verifies that the original source of the review is Google. Disrespectful dishonest they enter my home, knowing I’m in hospital and items went missing that cannot be replaced and identity stolen from me and my son I wouldn’t recommend them Not unless you’re absolutely desperate
Exceptional Carers, Chosen for Their Heart & Skill
Our carers are carefully selected, fully checked and trained to provide safe, respectful and compassionate support.
Clear communication and peace of mind
We use digital care planning and regular updates so families and professionals stay informed.
Care that supports the whole person
We focus on comfort, independence, emotional wellbeing, meaningful routines and the things that matter most to each person.
Frequently Asked Questions
We’ll arrange a friendly, no-obligation chat to understand your needs. If you’d like to proceed, we visit to complete an assessment, create a personalised care plan together, and agree a start date that suits you.
We provide home care for adults, children and families, including personal care, medication support, meal preparation, companionship, domestic help, respite care, overnight care, reablement, dementia support, disability support, end-of-life support and Complex Care. Every package is tailored to the person’s needs, routines and goals.
Yes. Our carers are recruited carefully, background checked and trained before they support clients. We also provide supervision, spot checks and ongoing training to maintain safe, high-quality care.
Yes. Every carer is carefully selected, background-checked, and fully trained. We match you with carers based on skills, personality and preferences, and aim for continuity so you see familiar faces.
Absolutely. Life changes! Tell us what you need—more or fewer hours, different times, or temporary support after a hospital stay—and we’ll adapt your plan as quickly as possible.
Yes. Our trained team delivers safe, dignity-led support for complex conditions and technology-assisted care. We follow clear care plans and work closely with health professionals to keep you safe at home.
With gentle, unhurried care. We focus on familiar routines, calm reassurance and meaningful activities, while keeping home safe and supportive. Families receive regular updates and practical guidance.
We do. Our paediatric-trained and disability-aware carers support daily routines, learning, mobility and community access—at home, at school and out and about—always centred on choice and independence.
Costs depend on the level and length of support. We’ll give a clear, itemised quote after assessment and can guide you on funding routes (e.g., local authority support, direct payments, or personal budgets).
Trusted Home Care Across South East London
We proudly support individuals and families across South East London and surrounding areas, providing flexible, high-quality home care and Complex Care built around each person’s individual needs.
Your safety is our priority. Our carers are carefully recruited, DBS checked and trained to support people safely and confidently. We carry out risk assessments, regular supervisions, spot checks and care plan reviews to help ensure our support remains safe, responsive and personalised.
Our service is delivered in line with CQC requirements and recognised good practice, helping to ensure people are treated safely, respectfully and with dignity.
For Health and Social Care Professionals
We welcome referrals from Local Authorities, NHS teams, Integrated Care Boards (ICBs), social workers, hospital discharge teams, case managers and other health and social care professionals.
We can support with care assessments, planned starts, hospital discharge, domiciliary care, Complex Care packages and ongoing reviews. Our team works closely with professionals, individuals and families to help ensure care is safe, responsive and well coordinated.